Thanks for that, Simon!

I'd looked at the whole PBG catalogue a couple of times over and managed to miss these other 12-string options! It's quite tempting, but I'd only get them if they can guarantee the kit sent won't have the issues I found on the previous ones.

Also, the information on the page is contradictory, because the says it's basswood, and the product description says it's ash, and the photos don't really match the kit. There are also a couple of other options to consider (quilt or flame maple veneer)... so some food for thought there.

About the bridge, I'd bother a couple of friends that might have a tap, otherwise I did a quick search and found the actual Gotohs go from around AUD50 from the UK, or a Chinese version is about 20 bucks.

I won't rush into this decision as I'm still quite put down by my experience so far. I have to say though PGB has handled the situation extremely well throughout the ordeal.

Cheers!