A great mate of mine just popped by for a visit, he brought his Scarlett 2i2, a 1st generation device, but very similar to my 2i2, with him, and we tried it out with my laptop, and we were getting the same audio sound quality issues with it as I was getting with my 2i2, so I'm thinking that possibly rules-out my 2i2 as being the cause, I've tried re-installing the most up to date beta driver that Focusrite tech support emailed me (they actually emailed a download link for it), and I was still getting the audio quality issues, I even got my mate to listen to the crackly distortion and he agreed with me that there was an issue I was experiencing, I wasn't just imagining, or hallucinating it, it was really occuring for real.
So as far as I can tell:
1, It's not a hardware issue with my Scarlett 2i2, since trying my mate's 2i2 gets the same result, no improvement in sound quality.
2, Installing the very latest beta driver doesn't fix the issue.
3, It appears to be an issue with my laptop, whether it's a hardware issue or a software issue I don't know since it's hard to determine.
4, I don't think it's an issue caused by Microsoft's latest Windows 10 cumulative updates for 2020, my desktop pc has the exact same cumulative updates installed and my 2i2 works fine with it.
5, I don't know if it's an issue caused by my laptop's usb ports, my 2i2 works fine with my desktop pc's usb 3.0 ports.
Could it be that my laptop's usb ports aren't providing enough power to my 2i2?, my desktop pc has an 850 Watt power supply in it.
What I don't understand is, if it is a hardware issue with my laptop, involving the usb ports, why would my 2i2 work perfectly well for at least a year (I purchased my 2i2 in about January or February last year), and then suddenly stop working on the 20th last month?, you'd think it would be more likely to not work properly at all.
Last edited by DrNomis_44; 09-02-2020 at 06:07 PM.
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