Have you get a registry cleaner/checker program?
Have you get a registry cleaner/checker program?
Found this after a quick google search for 2i2 driver installation issues:
https://support.focusrite.com/hc/en-...usrite-Drivers
Going to give this a go and see if it sorts it all out.....nope, gave it a try (un-installing the driver software, then installing the latest version first and then plugging in the 2i2) and it didn't fix the sound issue, I'm still getting the crackle and distortion.
Geez, it's being a real stubborn one isn't it?
Originally Posted by Simon Barden
Don't have one installed, I guess I could try CCleaner and see if that does anything to fix it, don't know if CCleaner is compatible with Windows 10 though.....got CCleaner installed and turns out it is compatible.
Something else I've noticed, everytime I install the 2i2 driver software it seems to keep installing itself as a 32 bit version rather than a 64 bit version, which it should, given that I'm running 64 bit OSes on both my laptop and desktop computers.
My understanding is that if you're running a 64 bit OS you need to install 64 bit drivers in order for them to work properly, yes I know that the 64 bit versions of Windows contain a bit of coding that bridges between 32 bit and 64 bit software, but that doesn't always work like it's supposed to, and 32 bit software can mis-behave when running on a 64 bit OS.
Last edited by DrNomis_44; 08-02-2020 at 10:56 PM.
Update:
Just for giggles, and cause I couldn't think of anything else to try, I decided to try doing a quick and dirty audio recording, using just my Fender USA Strat as a signal-source, no plugins, just plugged straight-into input 1 of my Scarlett 2i2, to see if the crackly distortion sound issue affected both recording and playback,.....well, audio seems to be recording cleanly, and it seems to play back cleanly too, it's just when I try playing-back any of the demo songs that come with FL Studio that the crackly distortion audio issue manifests itself....hmmm that's weird, that never used to happen before, it's only since about the 20th of last month (January 2020) that the audio issue has been manifesting itself.
Going to try installing the rest of my Daw software on my laptop and see if the crackly distortion sound issue manifests itself with them, if it does then, by logic, that suggests that it has something to do with something common to all my Daw software.
Just tried playing back one of the demo songs in Reason 10, audio seems to be playing back a little bit cleaner than FL Studio 20, still getting the occasional audio-pop, but it's not as bad as it was in FL Studio.
I'm wondering if it's my laptop's CPU, not having enough processing grunt, that's causing the issue, it should easily have enough processing grunt cause it's an 8th generation Quad-Core Intel i5-8265U 1.6Ghz with turbo-boost up to 3.9Ghz, it comes up in Device Manager as an 8-Core CPU cause each of it's four physical cores can handle two threads simultaneously.
Okay, just got Ableton Live 9 Standard re-installed on my laptop, audio seems to be playing-back cleanly, for each of the Daw tests I've done so far, I've set the sample-rate to 44,100kHz and buffer to 512.
So far the audio crackling/distortion issue seems to be the worst with FL Studio 20 Producer Edition, all the Daw software installations are brand-new clean installs on a clean install of Windows 10 64Bit, brand new clean installs of all the drivers and windows updates, and etc.
Seriously considering upgrading to a new Scarlett 2i2 3rd generation audio interface, my current 2i2 is a 2nd generation, the 3rd generation uses usb 3.1 connectivity and as it just so happens, my Acer laptop does feature a usb 3.1 port.
The Scarlett 2i2 2nd generation uses a usb 2.0 port, a usb 3.1 port has a much faster data-bandwidth than a usb 2.0 port, I think it's about 6Gb/sec for usb 3.1 versus 480Mb/sec for usb 2.0.
Last edited by DrNomis_44; 09-02-2020 at 04:02 AM.
A 2i2 could happily run on a USB1.1 connection. USB 2 is far more than capable of running a much bigger interface. USB3, though data transfer can be quicker, doesn't seem to improve latency by all accounts. In fact, some interfaces with USB3 have slightly higher latency than a similar one with USB2.
I think I've pretty much exhausted all the possibilities with regards to troubleshooting, and I think I've been pretty thorough in the process, I'm really starting to think that it's time to seriously look at buying a brand-new audio interface for my laptop, Focusrite tech support haven't been very helpful, still waiting for them to reply back to the last email I sent to them, also waiting for a response/reply from Image Line tech support too, Image Line are the makers of FL Studio 20.
From the results of testing with my Daw software, the crackling distortion issue seems to be the worst with FL Studio 20 (and only when playing back the demo songs for some weird reason), my other Daws, Reason 10, and Ableton Live 9.7 Standard don't seem to be anywhere near as bad, although I do hear the occasional pop and crackle.
Wish there was an instant fix for it other than just not using my laptop at all.
Last edited by DrNomis_44; 09-02-2020 at 04:39 AM.
Well....I've really done it now, as a possible fix for my 2i2's sound issue, I thought that I would try uninstalling and then re-installing the device drivers for the usb ports on my Acer laptop.....unfortunately that has just made things worse rather than better....the usb ports no longer works, the usb mouse no longer works, the touchpad on my laptop no longer works, and I can't do a clean install of Windows 10 to fix it cause there's no built in DVD drive, I only have an external usb DVD drive but can't use it cause the usb ports don't work all I can do is press the power button to force a hard re-start.....a $1700.00 laptop has just been rendered useless by my mistake.....well seeing as I've had so many technical problems with all my music gear and computer gear, I've decided to quit trying to pursue a music career and just do nothing for the rest of my life from now on...no more guitars, no more playing music, no more trying to create music, I've spent $1000.00's on getting gear together that just constantly has problems, so, so long everyone.....
Looks like another partial rebuild is in order Doc, at least being a Win device you can take care of most of the issues yourself, hopefully you have set restore points in the OS so you can restore.
Microsoft should be able to help you with the Win 10 rebuild stuff, your licenced copy will be linked to the address info of the motherboard and hard drive, losing both creates a whole world of pain.
The Tab key ( and shift tab ) in conjunction with the Win and arrow keys will allow you to navigate and the enter key to launch until you get the USB stuff sorted.
If I had been at my PC and not on my phone when you made the 08:30 post I would have recommended you download and run Coretemp to see what was happening heatwise in the CPU, my desktop started doing all sorts of weird hangs and stutters when the silver paste on the heatsink needed replacing causing the core to overheat.
Coretemp here https://www.alcpu.com/CoreTemp/
It's okay, I managed to get the laptop to boot into Windows and somehow it fixed itself automatically, it could very well be a CPU overheating issue, the thermal paste they use does have a habit of drying-out.
Anyway, all the usb ports on my laptop are working again, as is the mouse, somehow they all got fixed automatically.
Sorry for my ranting in my last couple of posts, was feeling a bit brain-tired and frustrated.
Note to self: Do Not try uninstalling the usb 3.1 controller again!!!!
Last edited by DrNomis_44; 09-02-2020 at 06:52 AM.
Beware USB 3 and wireless connected devices such as mouse and keyboard, there are weird RFI issues that will send you grey very quickly
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