Having never used other suppliers of Kits (so probably a little biased), I think there are a few points of difference with other kit suppliers in Australia. They include:
- Pre / after sales advice (who else warns you of price rises a month in advance and helps find ways around it)
- Availability of the forum and videos to all - not just customers
- Level of support for PBG customers (e.g., Hooper and his shocker neck)
- Perth based
- Levels of stock (most guitars are always in stock - not "Coming Soon!") - when they're not you're upfront about delivery times
Anyone else with some others?