Here is a list of the more frequently asked questions from our customers.
1. I live in Perth, can I come and inspect the kits before I purchase?
A. In short, no. Pit Bull Guitars is an e-Store, which means that we operate exclusively online. We do not maintain a showroom to inspect the product. This is one of the reasons we can offer such great product at such reasonable prices. If we had to maintain a "bricks and mortar" store we would be paying rent, electricity, staff wages and many more "incidentals". By limiting our overheads, we can operate on a very slim margin and offer complete electric guitar kits from only $99.
We are required, by law, to have a Registered Office, which is advertised clearly on our home page. Please note that there is no product kept at this address. Our kits are stored and distributed by an external third party.
2. What does your company have against left-handed people?
A. Hey! Some of our dearest friends are left-handed! But seriously, we have committed to stocking the ST-1, TL-1 and LP-1 kits in left handed versions. These will be in stock from late December 2012. Any kit you see on the site is available to order in a lefty configuration, you just need to contact us and place a special order, with a 50% deposit. Email adam@pitbullguitars.com with your special order.
3. Can I return a product I'm not 100% happy with?
Absolutely! We offer a full guarantee that our product is exactly what you were expecting (or more than you were expecting). If any product does not meet your expectations, email adam@pitbullguitars.com with your specific issue and Adam will arrange a return, refund or credit as appropriate.
For a full run down on our terms and conditions, please refer here: http://pitbullguitars.com/?page_id=6.