Originally Posted by Dedman
Doc, tell them you will call the banking ombudsman if you don't get satisfaction (it's illegal to deny access to YOUR money) and remind the teller that it's THEM not the bank that will be at the end of his wrath. It's usually that they couldn't be bothered to go out of their way, nothing like the threat of the state manager asking why the ombudsman is on the other line to get them motivated.
Cheers, I'll keep that in mind just in case I get nowhere tomorrow.
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