I have a feeling that Adam may have been away. Last post I saw from him was a report on Chinese factories, so he may have been out. Hoping someone will chime in. Perhaps there is a whatsapp number?
In any case, keep at it. If the kit has problems and it's not actually the kit you ordered, then hopefully they will make it right. The cost of shipping between the US and AUS is ridiculously high. Maybe it's better from India.