New Acer Aspire laptop.

[dave.king1]

Update:
It appears that the crackly distortion seems to be occuring because of some issue with streaming audio using the ASIO (Audio Streaming Input Output) protocol, I don't think it's a buffer-setting problem since it makes no difference whichever buffer-setting I set it to, nor does it make any difference what sample-rate I set it to, or whichever combination of sample-rate and buffer setting I set it to.

Is it because my Acer laptop's usb ports have problems supplying enough power to my 2i2?, that would explain why the 2i2 works perfectly well with my studio desktop pc, which is powered from an 850 Watt power supply unit which is powered from a 240V AC wall socket, and not very well with my laptop which is usually powered from a 19V DC/3.42A 240V AC plugpack adaptor when I'm doing any music production on my laptop.

What happens when you play a CD/DVD or stream Youtube through the Scarlett.

I doubt it's a low power issue as I can run my Scarlett Solo off my Lenovo lappy USB with a line fed LDC mic running off it with no issues, my Behringer mixer will run off the laptop but won't drive the LDC due to power issues whether using the internal battery or mains power. It simply pulls it's skirt over it's head and does nothing, no distortion just the sound of silence.

Given that the 2i2 runs fine off the desktop and was running off the laptop prior to the drive change I keep going back to something in the laptop signal path as being the issue.

I'm guessing your head of hair must be starting to look like that of your avatar

[DrNomis_44]

What happens when you play a CD/DVD or stream Youtube through the Scarlett.

I doubt it's a low power issue as I can run my Scarlett Solo off my Lenovo lappy USB with a line fed LDC mic running off it with no issues, my Behringer mixer will run off the laptop but won't drive the LDC due to power issues whether using the internal battery or mains power. It simply pulls it's skirt over it's head and does nothing, no distortion just the sound of silence.

Given that the 2i2 runs fine off the desktop and was running off the laptop prior to the drive change I keep going back to something in the laptop signal path as being the issue.

I'm guessing your head of hair must be starting to look like that of your avatar

Hahahaha....yep, all the frustration I've been experiencing with trying to sort-out the sound issue with my 2i2 has seriously sorely tested my patience and made me feel like tearing-out every single hair on my head, for sure....lol.

I must have the patience of a saint.

When I try streaming audio from youtube while listening to it via the 2i2 on my Acer laptop, I do get the crackly distortion, but as soon as I switch to the laptop's Realtek(R) Audio, and plug the headphones directly into the laptop's headphone socket, the audio is crystal clear with no crackly distortion, I just tried it again just to confirm it, yep, crackly distortion only when using the 2i2 when streaming audio from youtube, crystal clear when using the laptop's Realtek audio when streaming audio from youtube.

I did notice that before the crackly distortion issue manifested itself, my 2i2 would randomly power itself down for no apparent reason when connected to my laptop, and I had to unplug, then plug it back in to get it working again.


Just out of curiosity, and cause I can't think of anything else, I'm going to set things up so that I can have a look at the output signal coming out of the stereo line-outs of my 2i2 on my DSE Q-1804 20Mhz Dual-Trace Oscilloscope, while simultaneously listening to audio playback from one of FL Studio's demo projects on a pair of headphones, I'm curious to see what the crackly distortion actually looks like.


It was hard to see, but I did notice that every time I heard crackly distortion in the headphones, a small part of the signal waveform was missing, and interestingly enough, the crackly distortion seemed to occur on signal-peaks, or when things got loud.....hmmmmm....