Sorry for the lame question but I've been trying to contact them by phone for three days with zero success.

I've purchased my first kit a few days ago (TL1), but it is in backorder and I'd love to have some sort of ETA. I might want to choose a different kit if we're talking about several weeks. I am also trying to get a different scratchplate color from the one bundled in the default kit if at all possible.

Unfortunately, I can't get a hold of anyone in their office to ask those questions.

Has anyone in the forum had the experience of contacting them via phone?

I've also tried email (as suggested by the message in their answering machine) but no luck there either.

Yes, I'm anxious :-)

Any pointers will be much welcome.

Cheers

-- Marcelo