thats pretty average service Gav to charge $200 for a pickup and not tell you when it will arrive. Did you order it from Hare and Forbes ? haha (the bandsaw saga)
thats pretty average service Gav to charge $200 for a pickup and not tell you when it will arrive. Did you order it from Hare and Forbes ? haha (the bandsaw saga)
Current Builds and status
scratch end grain pine tele - first clear coat on !
JBA-4 - assembled - final tweaks
Telemonster double scale tele - finish tobacco burst on body and sand neck
Completed builds
scratch oak.rose gum Jazzmaster - assembled needs setup
MK-2 Mosrite - assembled - play in
Ash tele with Baritone neck - neck pup wiring tweaks and play in
At least Toll (H& F) would lie to you hourly .......these blokes pretend you don't exist!/<\\/p>[]<\\/p>/Quote from wokkaboy on October 7, 2014, 13:40
thats pretty average service Gav to charge $200 for a pickup and not tell you when it will arrive. Did you order it from Hare and Forbes ? haha (the bandsaw saga)
Gavmeister
OOhh sounds like customer service with a smile! At times, you kinda hope those guys go out of business (after delivery of the said P90) and learn that without customer service, they don't get much business.
Current builds:
GPB-4B: https://www.buildyourownguitar.com.a...548#post184548
Time to name and SHAME!
Tone Bros - your service is shocking. You do not respond to e-mails. You do not provide customers with any feedback but you are happy to accept our money!
Maybe a community the size of Pitbull could influence Lindy Frailin to change their distributor in Australia to PBG simply so we can show you, Tone Bros what great service really is! Thoroughly disgusted!
nice work Gav, whoever reads this post on the forum will not be shopping at Tone Bros.
How long since you placed the order ?
Is this the contact details you are trying Gav, don't they answer their phone ?
Email: sales@tonebros.com.au
Telephone: (02) 6619 1423
Current Builds and status
scratch end grain pine tele - first clear coat on !
JBA-4 - assembled - final tweaks
Telemonster double scale tele - finish tobacco burst on body and sand neck
Completed builds
scratch oak.rose gum Jazzmaster - assembled needs setup
MK-2 Mosrite - assembled - play in
Ash tele with Baritone neck - neck pup wiring tweaks and play in
I have been using that e-mail address and that phone number...just goes to a voice messaging system and this is during office hours over east, so I'm really concerned now..../<\\/p>[]<\\/p>/Quote from wokkaboy on October 8, 2014, 09:29
nice work Gav, whoever reads this post on the forum will not be shopping at Tone Bros.
How long since you placed the order ?
Is this the contact details you are trying Gav, don't they answer their phone ?
Email: sales@tonebros.com.au
Telephone: (02) 6619 1423
thats a worry Gav. Glad you pointed out to the forum not to buy anything from Tone Bros.
Hopefully your package will turn up in the mail
Current Builds and status
scratch end grain pine tele - first clear coat on !
JBA-4 - assembled - final tweaks
Telemonster double scale tele - finish tobacco burst on body and sand neck
Completed builds
scratch oak.rose gum Jazzmaster - assembled needs setup
MK-2 Mosrite - assembled - play in
Ash tele with Baritone neck - neck pup wiring tweaks and play in
Could try this one:
tonebros@tpg.com.au
Off the Lindy Fralin Website.
Current builds:
GPB-4B: https://www.buildyourownguitar.com.a...548#post184548
That sux Gav, I would also contact LF and inform them of the lack of customer service from their Aus distributor...
Stan's LP Build for my Sister: http://www.buildyourownguitar.com.au...ead.php?t=3146
Benson Pickup Strat mod: http://www.buildyourownguitar.com.au...ead.php?t=5229
Epiphone LP headstock fix: http://www.buildyourownguitar.com.au...ead.php?t=3410
Martin Backpacker Repair: http://www.buildyourownguitar.com.au...?t=5038&page=3
'57 Harmony Jazz guitar project: http://www.buildyourownguitar.com.au...ead.php?t=2972
Already have done so Stan, but waiting two days for their response???
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