Actually, we DO know our market.
It is clearly pointed out in the letter packed with every kit that all the help and advice needed is right here on the forum.
All that any one has to do is ask and they will get all the help they need.
I dont know why, but you are the first person out of over two thousand customers to have a problem with any of this.
Correction. It is actually in excess of three thousand kits sold world wide.
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