Bargeloob's STA-1

[bargeloobs]

This is the second threat against my person you've made it two days, Nigel. Pull your head in.

I have offered you a replacement neck, on your word that the neck is in fact unrepairable. By law I should at least receive the neck back so we can inspect it. I am not responsible for compensating you for the finish you've used, I don't think that is reasonable. If the neck is so bad it "looks like it was made by a blind man", then you should have picked that up in the mock build, if not the initial inspection.

For the record, if you'd been an adult about this from the start, instead of aggressively asking "what are you going to do about it?" I may have been more sympathetic and even considered a partial refund so you could buy some more finish. Instead you were overly aggressive and, quite frankly, rude in your emails. I don't respond well to being bullied.

If you're that unhappy with our product, please shop somewhere else.

Good luck.

I've made two threats against your person? I'm sorry if you got that impression Adam, I was merely speaking my mind.
I'd be more than happy to publish my emails right here on this forum, and we'll just see how "aggressive , rude and bullying" I was.
Don't try and make this something it's not and turn it into a personal issue, I simply requested to be compensated for my financial loss, no more no less.
Irregardless of whether or not I picked up a problem with the product upon initial inspection is irrelevant, not to mention an unfair obligation on the purchaser. Maybe in the future you could ship laser levels and calipers with your kits, that way your customers could further point out the shortcomings of your incompetent manufactures.
I would have welcomed that the neck be sent back for inspection, but obviously this is made apparent after the fact you have absolved yourself of any responsibility or obligation.
Rest assured, I won't be shopping with Pitbull guitars in the future, but unfortunately it's cold comfort considering there was never a resolution on my behalf and you've walked away with my money and all I've walked away with is a sour taste in my mouth.
Thanks for nothing Adam, I hope you sleep well tonight.

[keloooe]

Barge, the way I see it, you still should have stayed calm about the whole issue, and don't worry too much about the financial loss, there has been much worse than that happen all over the world.

If the fretboard is thicker on one side than the other, you could actually very carefully sand it down and get the radius back in the board.

[bargeloobs]

If the fretboard is thicker on one side than the other, you could actually very carefully sand it down and get the radius back in the board.

Maybe you could make a little video tutorial and show me how to do that, then every would be cool aye!?!

[keloooe]

All it needs is some VERY careful filing and maybe even a radius sanding block.... So right now it isn't totally dead... Can't really do a video, dont have a spare neck :P

[bargeloobs]

All it needs is some VERY careful filing and maybe even a radius sanding block.... So right now it isn't totally dead... Can't really do a video, dont have a spare neck :P

It sounds really easy when you say it like that.

[wokkaboy]

would need to remove the frets for that idea to work and re-fret.
Be easier to take up the offer of a replacement neck

[bargeloobs]

All it needs is some VERY careful filing and maybe even a radius sanding block.... So right now it isn't totally dead... Can't really do a video, dont have a spare neck :P

Shit I might have to send you this one, sounds like you could sort it out no worries.

[bargeloobs]

would need to remove the frets for that idea to work and re-fret.
Be easier to take up the offer of a replacement neck

There's no "replacement neck", trust me.

[crundes]

Is it possible to account for the height difference by adjusting the bridge saddles so they slant with the direction of the fretboard. Looking at a couple of forums it seems like this is a very common occurrence even with store bought guitars (if I understand your problem correctly).

http://www.tdpri.com/forum/bad-dog-c...han-other.html

Both my PBG strat and tele necks have different fretboard heights on each side, they both taper down 1mm or so on the treble side. Have you compared this neck to your other builds or other guitars? Also my LTD les paul copy has this same height difference. It's not a particularly high end guitar but you would think that for close to a grand this sort of obvious difference would be picked up if it were a major issue.

[stan]

OK, I have re read this thread and looked at the pics of the neck.
Certainly seems that the issue is that of the manufacturer, and the fretboard has been sanded skewed.
Can't tell if there is any actual neck warp other than this.

Personally this is a replacement neck job.

To fix the neck would be a defret and sand and refret. Simple to write, but not such a small job. Also the risk of tear out and mishaps.

Alternatively, replace the neck...

Barge, I hope that you and Adam can sort this amicably. There is no doubt this is frustrating in the extreme. And I can see why you are angry. But I'm sure Adam cant personally QC every piece of wood that comes in. Accordingly, Adam should be prepared to replace such an item.

I think both parties should step back, breathe, and choose their words carefully.
Barge you are down time, money and emotional commitment, you have a right to be upset, but hopefully not personal.

I think Adam is no more responsible for the faulty neck than you are for finding it.

I hope this gets worked out in a friendly , adult manner...