is this the right place... ?

[prophei]

I would contact PBG before doing anything. That body never should have gone out like that IMO.
I know you're in the US, so it may not be as convenient with shipping and time, but PBG is highly regarded for their after-sale service.
At least you're on the west coast, which a little closer than other states!

PBG has made good on the situation, which is great. In the mean time, I still have that body. What would be the smartest way to try to make a fix?

[McCreed]

PBG has made good on the situation, which is great. In the mean time, I still have that body. What would be the smartest way to try to make a fix?

That's great news.
Depending on your level of woodworking skills and tools you have, a "string ferrule block" may be a good fix for the back, and a re-alignment of the through-holes in front should be covered up by the bridge plate.

I'm sure finding the ferrule block would be easy given your location. I didn't see any at Guitar Fetish, but I would think there will be other suppliers in the US.

These ones are from the UK, but you can at least see what I'm talking about:
https://graingerguitarparts.com/prod...-105mm-spacing

Note: not sure what string to string spacing you need, so the above is just an example.

[prophei]

That's great news.
Depending on your level of woodworking skills and tools you have, a "string ferrule block" may be a good fix for the back, and a re-alignment of the through-holes in front should be covered up by the bridge plate.

I'm sure finding the ferrule block would be easy given your location. I didn't see any at Guitar Fetish, but I would think there will be other suppliers in the US.

These ones are from the UK, but you can at least see what I'm talking about:
https://graingerguitarparts.com/prod...-105mm-spacing

Note: not sure what string to string spacing you need, so the above is just an example.

Interesting. So I would just route the body for that and be done with it. I don't have a lot of experience routing, but I recently did grab a router, and think that if I am careful, I could manage something like that.

I assume that the only other option would be to fill and re-drill the holes... leaving me with only a non-transparent paint finish as an option?

[McCreed]

Interesting. So I would just route the body for that and be done with it. I don't have a lot of experience routing, but I recently did grab a router, and think that if I am careful, I could manage something like that.

I assume that the only other option would be to fill and re-drill the holes... leaving me with only a non-transparent paint finish as an option?

Yes, you are correct re: routing out for the block. I can't say 100% from just the photo or without measurements, but it appears to me that the deviation in the line of holes would fit within the footprint of the ferrule block.

It would be worth shopping around, as there are different sizes and designs out there. They're not necessarily a standardised piece of hardware like many other guitar parts. Hell, you could even make your own out some nice hardwood if so inclined!

And yes on the filling and drilling part as well.