Quote Originally Posted by adam View Post
If it's any consolation FrankenWashie, we did discuss this at length when I visited the factory. I now have a good understanding of how they work, so we've modified our custom order process accordingly.

These 2 messed up orders were placed and made before I visited.

So, I'm fairly confident we won't see any more of these "misinterpretations".
I guess its a learning curve on both sides huh? Hopefully the new customer order page eliminates most of this for you.